Terms and Conditions
1. Introduction
Welcome to CleanLineGutters. By accessing or using our website and services, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our website or services.
2. Services
CleanLineGutters provides gutter cleaning and related services in Victoria, Australia. Service details, pricing, and inclusions are subject to change without notice. All bookings are confirmed at the time of acceptance.
3. Quotes and Payment
Quotes provided are estimates only and may vary depending on the condition and accessibility of your gutters.
Full payment is due on completion of services unless otherwise agreed in writing.
We reserve the right to refuse service where safety or access is compromised.
4. Customer Obligations
You must provide safe and reasonable access to your property.
Any hazards (such as dangerous roof conditions, animals, or electrical risks) must be disclosed prior to service.
You are responsible for ensuring gutters, downpipes, and roofing areas are structurally sound for cleaning.
5. Cancellations and Rescheduling
Cancellations must be made at least 24 hours before the scheduled service.
Failure to provide adequate notice may result in a cancellation fee.
Services may be rescheduled due to unsafe weather or access conditions.
6. Liability
While we take all reasonable care, CleanLineGutters is not liable for existing damage to gutters, roofs, or downpipes that may become evident during or after cleaning.
We are not responsible for water damage caused by pre-existing blockages or structural issues.
Our liability is limited to the maximum extent permitted by Australian Consumer Law.
7. Warranties
To the extent permitted by law, CleanLineGutters provides no express warranties beyond those required by legislation. Consumer guarantees under the Australian Consumer Law apply to our services.
8. Intellectual Property
All content on this website, including text, images, and logos, remains the property of CleanLineGutters and may not be reproduced without permission.
9. Governing Law
These Terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.